Privacy policy

Who handles your data

This site is operated by Box Architects CR S.R.L., Costa Rican company ID 3-102-960113, based in Santa Cruz, Guanacaste, Costa Rica.

What we collect

Only what you give us voluntarily when you inquire about a property: your name, email, phone number and the message you write. We also record which property prompted the inquiry, and the date.

For security we store a hashed (encrypted) version of your IP address, solely to prevent automated spam. We do not store your IP address in readable form.

What we use it for

Only to answer your inquiry and follow up commercially about the property you were interested in. We do not sell, rent or share your data with third parties for advertising purposes.

Where it is stored

On Supabase (database) and Vercel (hosting), both with servers outside Costa Rica. We keep it for as long as a commercial relationship or a legitimate follow-up interest exists.

Conversations with Sonny (AI assistant)

Sonny is this site's assistant. If you talk to him, the text of that conversation leaves Costa Rica and is processed on OpenAI servers located in the United States — the provider of the artificial intelligence model that powers him. During that processing your data is subject to the laws of that country.

That's why we ask you separately: before your first message a specific tick box appears for this, separate from any other permission, and it is not pre-ticked. You can say no. Without ticking it you can still use the map, the listings, the photos and the contact form exactly the same, and if you write in the chat your message reaches the team by email without going through the assistant.

You can withdraw this permission at any time by writing to us. And one request: please don't share with Sonny information you don't want leaving the country, other people's data, or detailed financial information. He doesn't need it to help you.

Your rights

You can ask us at any time to show, correct or delete the data we hold about you, without giving a reason. Write to braynergutierrez@boxarchitectscr.com and we'll take care of it.

About the property images

Some properties are shown with concept renders, not photographs of the actual property. Those images are always labelled "Concept render" and are illustrative only: they do not represent the current state of the property, nor do they constitute an offer of anything built.

Land registry data

We show each property's land registry (finca) number because it is public information from Costa Rica's National Registry. We do not publish the owners' names.